Shipments and returns

Shipping

We ship with Canada Post (regular mail) on the day of your order or the next day. We have a $5.99 flat shipping rate ($9.99 to the USA) and orders over $100 we ship for free (only in Canada). Delivery can be expected within two to nine days. Do you need it faster? Contact Marcia at info@x-eau.ca for Canada Post Priority Mail or Xpresspost rates.

Swimsuits can also be picked at the Rainbow Road Pool on Salt Spring Island. Contact Marcia at info@x-eau.ca for more information. 

Returning your order

If you are not completely satisfied with your goods, please contact us at info@x-eau.ca. We will send you the instructions on how to return the package. We are a small company so please note that the costs for returning are for the buyer. If you want to exchange your suit for a different size, we will send you one with no extra costs. To avoid unnecessary returns; if you have any doubt on which size or model to take, please contact us via info@x-eau.ca. Over the years we gained a lot of experience in sizing and we are very willing to help you.